Frequently asked questions
Plans, Lumen, payment and privacy — the questions people actually ask us.
Frequently asked questions
Find answers to common questions about our plans and billing
Can I change my plan later?
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Yes, you can upgrade or downgrade your plan at any time. Changes will be reflected in the next billing period.
Is there a free trial?
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We offer a free tier that gives you 20-50 tokens per month to try the service with no commitment.
Which payment methods do you accept?
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We accept all major credit cards, PayPal and bank transfers for Enterprise plans.
How many tokens does each type of content use?
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Text replies use 1 token each, images use 60 tokens, videos use 500 tokens, 3D models use 30 tokens, and audio uses 20 tokens.
Do unused tokens roll over?
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Monthly subscription tokens reset every month. Purchased tokens never expire, though, and stay available until used.
Pixiel AI
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