Frequently asked questions
Plans, Lumen, payment and privacy — the questions people actually ask us.
Frequently Asked Questions
Find answers to common questions about our plans and billing
Can I change my plan later?
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Yes, you can upgrade or downgrade your plan at any time. Changes will be reflected in your next billing cycle.
Is there a free trial available?
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We offer a free tier that gives you 20-50 Lumen monthly to try the service without any commitment.
What payment methods do you accept?
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We accept all major credit cards, PayPal, and bank transfers for Enterprise plans.
How many Lumen does each content type use?
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Text responses use 1 Lumen each, images use 4 Lumen, videos use 70 Lumen, 3D models use 35 Lumen, and audio uses 7 Lumen.
Do unused Lumen roll over?
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Monthly subscription Lumen reset each month. However, purchased Lumen never expire and remain available until used.
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